Privacy Policy

At Ishwar Tattva, your privacy matters to us. This policy explains what information we collect, how we use it, and the rights you have over it.

Who we are

Ishwar Tattva is operated by [Legal business name], [registered address], New Delhi, India. GSTIN: [your GSTIN]. Udyam Registration No.: [your Udyam number].

Information we collect

  • Contact details: name, email, phone number, shipping and billing address
  • Order information: items purchased, order history, delivery preferences
  • Payment metadata handled by our payment gateway (we do not store your card or bank details ourselves)
  • Technical data: IP address, device and browser information, and cookies

Why we collect it

  • To process, pack and deliver your order
  • To respond to your questions and provide customer support
  • To keep records required for tax and legal purposes
  • To send order updates and, only if you opt in, offers or product news

Who we share it with

We share the minimum data necessary with: our e-commerce platform (Shopify), payment gateways, and courier partners who deliver your order. We do not sell, rent or trade your personal information.

Where your data is stored

Our store is hosted on Shopify's infrastructure, which may process data outside India. We take reasonable steps to keep your data secure wherever it is processed.

How long we keep it

We retain order and invoice information for as long as required under Indian tax law, and account information for as long as you have an account with us or as needed to resolve any dispute.

Your rights

You can ask us to:

  • show you the personal data we hold about you
  • correct inaccurate data
  • delete your data, subject to our legal record-keeping obligations
  • withdraw consent to marketing communications at any time

To exercise any of these rights, contact our Grievance Officer below.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as well without them.

Children

Our store is not directed at anyone under 18. We do not knowingly collect data from minors.

If you are outside India

If you are shopping from the EU, UK or elsewhere, you may have additional rights under your local data protection law. Contact us and we will do our best to assist.

Grievance Officer

For any privacy question, complaint, or to exercise your rights, contact:

[Grievance Officer name]
Ishwar Tattva
[registered address]
Email: support@ishwartattva.in
Phone: [phone number]

We acknowledge complaints within 48 hours and aim to resolve them within one month.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.